Frequently Asked Questions
Everything you need to know about shopping at peonlyshop
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure payments through PayPal and Apple Pay.
How long will it take for my order to arrive?
Standard shipping typically takes 5-10 business days depending on your location. You will receive a tracking number via email as soon as your package is dispatched.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return request.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
Can I change or cancel my order after it has been placed?
Orders are processed quickly, but we can make changes or cancellations within 2 hours of placement. Please reach out to us immediately for assistance.
How can I track my package?
Once your order ships, you will receive a confirmation email containing a tracking link. You can also track your status directly on our website using your order number.